Monday, August 12, 2002


We do not have remote users, they have a remote library. That is a paraphrase of something from the Summer Workshop. A reminder to walk in our patron's shoes and look at things from their perspective. We should occasionally try our site out from home or a machine in an Internet cafe. How fast do pages load? Can the print be seen? Is it obvious how to get to the information we are looking for? Does the catalog have clear instructions? Looking for information as a patron gives a new view to our system.