Tuesday, April 29, 2008

Transparency

Get Satisfaction looks like a unique 2.0 tool to make the organization transparent.
Get Satisfaction is a direct connection between people and companies that fosters problem-solving, promotes sharing, and builds up relationships. Thousands of companies use this neutral space to support customers, exchange ideas, and get feedback about their products and services. Get Satisfaction is open, transparent, and free. You’re free to ask, free to answer, and free to start a new conversation. Everyone is invited and encouraged to participate: companies, employees, customers — anyone with an opinion, an answer, or something to say.
A few libraries are repersented. Michael Stephens needs to see this.

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